1. Refund Policy

Overview

  • You may request a full refund of your membership fee within 30 days of purchase if you’re dissatisfied—no questions asked.

  • Refunds are not available after the 30-day window.

How to Request a Refund

  • Email loyal@localspaza.com with your name, email, and reason for refund.

  • Refunds processed to your original payment method within 14 business days of approval.

Conversions During Renewal

  • If your subscription auto-renews, no refund is provided.

Exceptions

  • One-off tools or bonuses purchased separately may have their own refund rules (linked in product description).

 

2. Terms & Conditions

1. Acceptance
By using the LocalSpaza.com platform and services, you agree to these Terms.

2. Membership & Accounts

  • You must use a valid email and keep your password secure.

  • You’re liable for all activity on your account.

3. Payment & Renewal

  • Membership billed at R99 initially, then at the current rate.

  • Auto-renewal will occur unless cancelled before the renewal date.

4. Access Rights

  • Membership grants non-exclusive, non-transferable access to materials and community.

  • Sharing login access is prohibited and grounds for termination.

5. Refund Policy

  • See separate Refund Policy (Section above) for details.

6. Intellectual Property

  • All content (videos, guides, funnels) is owned/licensed by Local Spaza (Pty) Ltd.

  • You may not reproduce, resell, distribute, or repurpose content without written permission.

7. Acceptable Use

  • You agree not to post defamatory, illegal, or harmful content.

  • Breach may lead to account suspension without refund.

8. Termination

  • We reserve the right to suspend or terminate access at any time for violations.

9. Disclaimers & Limitations

  • Services provided “as‑is” without warranties.

  • Liability limited to the total amount paid.

10. Governing Law & Dispute Resolution

  • Governed by South African law.

  • Disputes resolved amicably or in South African courts.

11. Changes to Terms

  • We may revise the Terms; changes will be posted with date. Continued use after updates = acceptance.

12. Contact

 

3. Privacy Policy

Introduction

  • LocalSpaza.com (“we”, “us”) collects data to provide and improve services. This policy explains data collection, use, and protection.

Information We Collect

  • Account info: name, email, payment details.

  • Usage data: site activity, pages visited.

  • Communications: messages to support or group chat.

How We Use Your Info

  • To deliver services, process payments, and send updates.

  • To improve and personalize your experience.

  • To comply with legal obligations.

Sharing Data

  • We do not sell personal data.

  • Only shared with trusted service providers (e.g. payment processors, email platforms) and when required by law.

Security

  • We protect your data with reasonable security measures (e.g. encryption, access controls).

Your Rights

  • You can request access, correction, or deletion of your data.

  • Email loyal@localspaza.com to exercise these rights.

Cookies & Tracking

  • We use cookies and analytics tools to understand usage.

  • You may opt out via your browser settings.

Children

  • Not intended for children under 18. We do not knowingly collect under-18 data.

Policy Updates

  • We may update this policy; effective date will be noted.

  • Continued use reflects acceptance.

Contact Us

4. FAQs

Q1: How do I cancel my membership?
A1: Log into your account, go to Subscription Settings, and click “Cancel.” You’ll retain access until the end of your billing cycle.

Q2: Can I get a refund after 30 days?
A2: Unfortunately, no. Refunds are only available within the first 30 days of purchase.

Q3: Do I need to join the Facebook community to use the course?
A3: No, access to the community is optional—but highly recommended for peer support and networking. A private Facebook group link will be in your dashboard.

Q4: Can I share my login with someone else?
A4: No. Access is limited to the person who signed up. Sharing may lead to account termination.

Q5: Got another question?
A5: Just reply to this email or email loyal@localspaza.com. We’re here to help!

 

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